Terms of service
TERMS OF SERVICE
Last updated: June 19, 2026
OVERVIEW
This website is operated by Jasper Industrial Supply, Inc., doing business as Bracket & Burl and BracketAndBurl.com. Throughout the site, the terms “we,” “us,” and “our” refer to Jasper Industrial Supply, Inc. d/b/a Bracket & Burl. Bracket & Burl offers this website, including all information, tools, products, and services available from this site, to you, the user, conditioned upon your acceptance of these Terms of Service and all policies and notices referenced here.
By visiting BracketAndBurl.com, creating an account, submitting information, placing an order, or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you may not access the website, use the Service, or purchase products from us.
Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services to you. Your use of certain checkout, payment, account, and shopping features may also be subject to Shopify’s terms, privacy notices, and third-party service provider terms.
These Terms incorporate by reference our Privacy Policy, Shipping Policy, Returns / Refunds Policy, and any other policies posted on our website or presented during checkout.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this site.
You may not use our website, products, or services for any illegal or unauthorized purpose. You may not violate any applicable federal, state, local, or international law in your use of the Service.
You must not transmit viruses, malware, worms, destructive code, or any technology intended to interrupt, damage, compromise, or interfere with our website, systems, customers, or service providers.
A breach or violation of these Terms may result in immediate termination of your access to the Service.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service, cancel orders, limit purchases, suspend accounts, or terminate access to the Service where we reasonably believe doing so is necessary to protect our business, customers, vendors, systems, or legal rights.
You understand that your content, other than payment card information, may be transferred unencrypted and may involve transmissions over various networks or changes to conform to technical requirements of connecting networks or devices. Payment card information is encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, scrape, crawl, exploit, or commercially use any portion of the Service, access to the Service, product data, pricing data, images, descriptions, website content, or contact information without our express written permission.
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We work to provide accurate and useful information on our website, but we do not guarantee that all information is complete, current, or error-free.
The material on this site is provided for general information and shopping purposes only. Product information, installation information, compatibility information, dimensions, weight ratings, images, finishes, colors, pricing, availability, shipping estimates, and related details may change without notice.
Any reliance on the material on this site is at your own risk. You are responsible for confirming that a product is appropriate for your intended application before purchase, installation, or use.
This site may contain historical information. Historical information is provided for reference only and may not be current. We reserve the right to modify site content at any time, but we have no obligation to update any information except as required by law.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify, suspend, or discontinue the Service, or any part of the Service, without notice at any time.
We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS, PRODUCT INFORMATION, AND INSTALLATION
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or refund only according to our Returns / Refunds Policy.
We make reasonable efforts to display product images, colors, materials, finishes, specifications, and descriptions accurately. We cannot guarantee that your device or monitor will display colors, finishes, wood grain, texture, or other visual details accurately. Natural materials, including wood products, may vary in color, grain, pattern, texture, and appearance.
Some products may require proper installation, structural support, hardware selection, jobsite evaluation, and compliance with applicable building codes or local requirements. Product descriptions, instructions, specifications, and weight ratings are provided for general guidance and are not a substitute for professional judgment, code review, engineering review, or qualified installation.
You are responsible for ensuring that products are suitable for your intended application, substrate, load, cabinet, shelf, wall condition, installation environment, and use. We are not responsible for damage, injury, loss, improper performance, or failed installation caused by improper installation, misuse, modification, inadequate structural support, failure to follow instructions, or use outside the product’s intended purpose.
We reserve the right, but are not obligated, to limit sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit quantities of any products we offer. All product descriptions and product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.
SECTION 6 - ORDERS, BILLING, AND ACCOUNT INFORMATION
We reserve the right to refuse, reject, or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, per business, per account, per payment method, per billing address, or per shipping address.
These restrictions may include orders placed by or under the same customer account, same credit card, same payment method, same billing address, same shipping address, or orders that appear to be placed by dealers, resellers, distributors, bots, automated systems, or unauthorized third parties.
If we change or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or phone number provided when the order was placed.
You agree to provide current, complete, and accurate purchase, shipping, billing, and account information for all purchases. You agree to promptly update your account and other information, including email address, phone number, billing address, shipping address, and payment information, so we can complete transactions and contact you as needed.
You are responsible for ensuring your shipping address is accurate, complete, deliverable, and appropriate for the products ordered.
SECTION 7 - SHIPPING, DELIVERY, AND RISK OF LOSS
Shipping and delivery terms are governed by our Shipping Policy, which is incorporated into these Terms by reference.
We make reasonable efforts to provide accurate processing times, delivery estimates, shipping costs, and availability information. Shipping and delivery dates are estimates unless expressly stated otherwise.
If a product cannot be shipped within the advertised or stated timeframe, we may contact you regarding the delay and available options, which may include waiting for the delayed shipment, selecting an alternative product, or canceling the unshipped portion of the order for a refund where required by law.
Risk of loss and title for products pass to you upon delivery to the shipping address provided, except where applicable law provides otherwise. If a carrier confirms delivery to the address provided at checkout, we may treat the order as delivered.
You are responsible for providing a correct and complete shipping address. Additional charges may apply for address corrections, re-delivery, returned shipments, refused shipments, remote delivery locations, special handling, or other carrier-related issues.
SECTION 8 - RETURNS, REFUNDS, AND CANCELLATIONS
Returns, refunds, restocking fees, non-returnable items, damage claims, missing parts, and related procedures are governed by our Returns / Refunds Policy, which is incorporated into these Terms by reference.
You are responsible for reviewing our Returns / Refunds Policy before purchasing. Some products, including custom, special order, modified, installed, used, damaged, or opened items, may be ineligible for return or subject to restocking fees.
Order cancellation requests are not guaranteed. Once an order has been processed, packed, customized, ordered from a supplier, or shipped, cancellation may not be available.
SECTION 9 - THIRD-PARTY TOOLS, SERVICES, AND PROVIDERS
We may provide access to third-party tools, apps, payment services, financing options, shipping services, fraud prevention tools, analytics tools, marketing tools, customer review tools, or other services that we do not own or control.
You acknowledge and agree that we provide access to these tools and services “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement, except where expressly stated otherwise.
Your use of third-party tools or services may be governed by separate terms, privacy policies, and notices from the applicable third-party provider. We are not responsible for third-party websites, platforms, services, tools, policies, practices, errors, delays, interruptions, or acts.
We may add, change, or remove third-party tools or services at any time.
SECTION 10 - THIRD-PARTY LINKS
Certain content, products, or services available through our Service may include materials or links from third parties.
Third-party links on this site may direct you to websites or services that are not affiliated with us. We are not responsible for reviewing, evaluating, or guaranteeing the content, accuracy, policies, products, services, or practices of third-party websites.
We are not liable for any harm, loss, damage, or dispute related to the purchase or use of goods, services, resources, content, or transactions made in connection with third-party websites or providers.
Please review third-party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.
SECTION 11 - USER COMMENTS, REVIEWS, FEEDBACK, AND SUBMISSIONS
If you send us comments, reviews, photos, videos, feedback, suggestions, ideas, proposals, plans, testimonials, or other materials, whether online, by email, by postal mail, through social media, through a review platform, or otherwise, you grant us a non-exclusive, royalty-free, worldwide, perpetual right to use, reproduce, edit, publish, translate, distribute, display, and create derivative works from those submissions in any medium, subject to applicable law and our Privacy Policy.
You represent that any review, testimonial, rating, or feedback you submit is truthful, accurate, based on your actual experience, and not misleading. You agree not to submit fake reviews, AI-generated reviews presented as personal experience, reviews on behalf of another person without authorization, reviews involving undisclosed compensation or incentives, or reviews that misrepresent your experience with a product, service, or business.
We may moderate, edit, reject, or remove submissions that we determine are unlawful, fraudulent, deceptive, abusive, threatening, defamatory, obscene, infringing, spam, irrelevant, false, misleading, or otherwise objectionable. We do not intend to suppress truthful negative reviews solely because they are negative.
You agree that your submissions will not violate any right of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You may not use a false email address, impersonate another person, or mislead us or third parties as to the origin of any submission.
You are solely responsible for your submissions and their accuracy. We take no responsibility and assume no liability for submissions posted by you or any third party.
SECTION 12 - PERSONAL INFORMATION AND PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Our Privacy Policy explains how we collect, use, disclose, and protect personal information, and how eligible consumers may exercise privacy rights under applicable law.
Depending on your location and applicable law, you may have rights to access, correct, delete, obtain a copy of, or opt out of certain uses or disclosures of your personal information. Privacy requests may be submitted using the contact information listed in our Privacy Policy or by contacting us at info@bracketandburl.com.
We do not knowingly sell products or collect personal information from children under the age of 13. If you believe a child has provided personal information to us, please contact us.
SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, dimensions, images, specifications, pricing, promotions, offers, shipping charges, transit times, availability, or other details.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if information in the Service is inaccurate at any time, including after an order has been submitted, to the extent permitted by law.
We have no obligation to update, amend, or clarify information in the Service or on any related website except as required by law.
SECTION 14 - PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site, Service, products, or content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any federal, state, local, international, or foreign laws, regulations, rules, or ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, threaten, or discriminate based on protected characteristics;
(f) to submit false, fraudulent, deceptive, or misleading information;
(g) to upload or transmit viruses, malware, malicious code, or technology that may affect the functionality or operation of the Service or any related website;
(h) to collect, scrape, harvest, track, sell, or misuse the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, scrape, bot, automate, or otherwise use automated means to access or extract information from the site without permission;
(j) to interfere with or circumvent the security features of the Service, related websites, other websites, or the internet;
(k) to place fraudulent orders, test stolen payment information, abuse promotions, manipulate pricing, or interfere with checkout systems;
(l) to submit fake, misleading, incentivized, undisclosed, or fraudulent reviews or testimonials;
(m) to copy, reproduce, resell, or commercially exploit product data, pricing, images, descriptions, or website content without permission; or
(n) to use our products in an unsafe, unlawful, unauthorized, or unintended manner.
We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.
SECTION 15 - INTELLECTUAL PROPERTY
All content on this website, including text, images, graphics, logos, product descriptions, design, layout, icons, videos, downloads, and other materials, is owned by or licensed to us or our suppliers and is protected by intellectual property laws.
You may not reproduce, distribute, modify, display, perform, publish, license, create derivative works from, sell, or exploit any site content without our prior written permission, except for personal, non-commercial use related to shopping on our site.
All trademarks, product names, brand names, and logos are the property of their respective owners. Use of third-party brand names or trademarks on our site does not imply endorsement unless expressly stated.
SECTION 16 - DISCLAIMER OF WARRANTIES
We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, error-free, or free from viruses or other harmful components.
We do not warrant that the results obtained from use of the Service will be accurate or reliable.
You agree that we may remove the Service for indefinite periods of time or cancel the Service at any time without notice.
Except as expressly stated by us or required by law, the Service and all products and services delivered through the Service are provided “as is” and “as available,” without representations, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Some jurisdictions do not allow limitations on implied warranties, so some limitations may not apply to you.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Jasper Industrial Supply, Inc. d/b/a Bracket & Burl, and our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, licensors, and partners will not be liable for any indirect, incidental, punitive, special, consequential, or exemplary damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, business interruption, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise, arising from your use of the Service or products purchased through the Service.
To the fullest extent permitted by law, our total liability for any claim related to the Service or any product purchased through the Service will not exceed the amount you paid for the specific product or order giving rise to the claim.
Nothing in these Terms limits liability that cannot be limited under applicable law.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Jasper Industrial Supply, Inc. d/b/a Bracket & Burl, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, suppliers, service providers, subcontractors, employees, and representatives from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms, your violation of any law, your violation of the rights of a third party, your misuse of the Service, your misuse or improper installation of products, or your submissions.
SECTION 19 - GOVERNING LAW AND VENUE
These Terms and any separate agreements whereby we provide products or services to you are governed by and construed in accordance with the laws of the State of Indiana and the laws of the United States, without regard to conflict of law principles.
To the extent permitted by law, any dispute arising from or relating to these Terms, the Service, or products purchased from us will be brought in the state or federal courts located in Indiana, and you consent to the jurisdiction of those courts.
Nothing in this section limits rights that cannot be waived under applicable consumer protection law.
SECTION 20 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and the remaining provisions will remain valid and enforceable.
SECTION 21 - TERMINATION
The obligations and liabilities of the parties incurred before termination will survive termination of these Terms.
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing use of the website and Service.
If, in our sole judgment, you fail or we suspect you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to the Service or any part of it.
SECTION 22 - ENTIRE AGREEMENT
These Terms, together with any policies or operating rules posted by us on this site or in respect to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service.
These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of these Terms.
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. The updated version will be effective when posted unless otherwise stated.
It is your responsibility to check this page periodically for changes. Your continued use of or access to the website or Service following the posting of changes constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
Jasper Industrial Supply, Inc.
d/b/a Bracket & Burl
3185 N Mill St
Jasper, IN 47546
United States
Phone: 812-789-6929
Email: info@bracketandburl.com